Privacy Policy

Privacy Policy

Introduction

JK Fenner is committed to protecting the privacy and personal information of all our stakeholders. Our website with the URL of https://jkfenner.com/privacy-policy is operated by us. The information we collect through our website and application is strictly used to provide and improve our products and services. This SERVICE is provided by JK Fenner at no cost and is intended for use as is. By using our service, you agree to the collection and use of information in accordance with this Privacy Policy.

Definitions

For the purposes of this Privacy Policy:

• Accountmeans a unique account created for You to access our Service or parts of our Service.
• Company(referred to as either “JK Fenner”, “We”, “Us” or “Our” in this Agreement)
• Devicemeans any device that can access the service such as a computer, a mobile device or a digital tablet.
• Personal Dataor Data Subject is any information that relates to an identified or identifiable individual.
• Servicerefers to the Application or Our services offered.
• Service Partnermeans any natural or legal person who processes the data on behalf of JK Fenner. It refers to third-party companies or individuals employed by JK Fenner to provide this service using JK Fenner’s application.
• Usage Datarefers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• Youor Your refers to the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.

Types of Data Collected

Personal Data

While using Our Service, We may ask you to provide us with certain personally identifiable information that can be used to contact or identify You. This includes but is not limited to name, email address, phone number, and usage data.

Usage Data

Includes information such as IP address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

How We Collect Information?

Our methods of collecting information are transparent. These may include:

• Website:We may collect information based on your interactions with our application.
• App:The app does use third party services that may collect information used to identify you.

Use of Your Personal Data

JK Fenner may use Personal Data for the following purposes:

• To provide and maintain our Products or Services, including to monitor the usage of our Products or Services.
• To manage Your Account – to manage your registration as a user of the Service.
• To contact you
• To manage your requests

We may share your personal information in the following situations:

• The information that we collect from our users plays an important part of our Services and we are committed to protecting them without any failure.
• We may share your personal information with third-party Service Partners that help us to provide our Services. This may include Logistics service providers, Partners, Loyalty program partners.
• We may also share personal information with law enforcement or regulatory authorities, if required by law.
• We do not sell or rent personal information to third parties.
• We use cookies and other technologies to provide and improve our Website and Services. While some cookies are removed after You close Our Website, some may remain on Your device and allow Us to provide You a better experience on Your next visit.
• Our cookies help us to learn more about Your interests and let Us deliver the right content and experience. You can control the use of cookies through Your browser settings.

Retention of Your Personal Data

JK Fenner will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

JK Fenner will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your personal data adhering to all the regulatory requirements applicable.

Your rights on your personal data

• You have the right to delete or request that We assist in deleting the Personal Data that We have collected about you.
• You have the right to amend the information provided by You.
• You have the right to correct any inaccurate Personal Data.
• You have the right to lodge a complaint to the Data Protection Board regarding Your Personal Data.
• You have the right to withdraw the consent given by you to store and process your personal data.
• You have the right to nominate someone on behalf of you

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If We are involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, We may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

We may disclose your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of JK Fenner
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is of utmost importance to Us. We have employed all necessary technical safeguards as specified by applicable Data Protection regulations and best practice information security standards including but not limited to ISO/IEC 27001:2022 standard.

Children’s Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 16. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 16 without verification of parental consent, We shall take steps to remove that information from Our storage.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

JK Fenner may review and update this Privacy Policy from time to time. Changes to laws, regulations, and industry standards may make these changes necessary for our Services. Any change that we make to this policy will become effective from the day we post our revised Privacy Policy.

Contact Us

If you have any questions or concerns about our privacy practices or this Privacy Policy or any grievance about the way we handled your personal data, please feel free to contact us. We will be glad to resolve the issue immediately.

• Phone:[+91 44 43994666]
• Website:https://jkfenner.com
• Visit us:[ 480, 5th Floor, Khivraj Complex Phase II, Nandanam, Chennai- 600 035 ]

You may contact the person(s) mentioned below to express any grievance about the ways in which we handled your personal data and we shall try and address your grievance to the best possible way.

• Phone: [+91 44 43994666]
• Visit us: [ 480, 5th Floor, Khivraj Complex Phase II, Nandanam, Chennai- 600 035 ]

You may also make a complaint to the Data Protection Board of India if you are not happy with the efforts taken by us in addressing your grievance by sending an email to [Email].